Frequently Asked Questions
Everything you need to know about our high-performance ghost hunting technology.
What is the standard shipping time for electronics?
All orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days across the United States, depending on your location.
What is your return policy for ghost hunting equipment?
We offer a 30-day return policy for unused and unopened equipment. If the device has been opened, a 15% restocking fee may apply to ensure quality standards.
Do your EMF meters and spirit boxes come with a warranty?
Yes, all our electronic devices include a 1-year limited warranty covering manufacturing defects and hardware malfunctions under normal use.
Are batteries included with the devices?
Most of our handheld devices include initial batteries. Please check the 'Technical Specifications' section on individual product pages for specific power requirements.
How do I track my order?
Once your order ships, you will receive an automated email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Is tech support available if I don't know how to use my gear?
Absolutely. We provide digital manuals for every product and our technical support team is available via email to help you calibrate your sensors and devices.